Job Details

CNA Bath Aide/Office Assistant Part time .75

   Employer Information
Employer Name:   Catholic Health Initiatives
   Job Information
Last Updated On:   9/28/2017
Job Title: 
CNA Bath Aide/Office Assistant Part time .75
Job Category:   Nurse CNA/NAC:Assistant
Location:   Pendleton
Job Description:   **CNA Bath Aide/Office Assistant Part time .75** **Description** Job Summary: The certified nursing assistant works under the direction of the licensed Registered Nurse or Therapist to provide quality patient care and assists in maintenance of a safe and clean environment. Also performs specified clerical duties. Essential Duties: . Provide direct patient care in accordance with treatment plans, as directed by the RN or Therapist. 2. Demonstrates utilization of proper body mechanics for self and patient. 3. Demonstrates utilization of proper infection control standards and practices. 4. Complete required documentation accurately and in a timely manner. 5. Communicates clearly and appropriately to the appropriate health care team member. 6. Complies with the organization’s standards of care and Oregon Nursing Practice Act. Service Delivery Standards : 1. Values Behaviors: It is essential that all employees are able to support the values of St. Anthony Hospital and Catholic Health Initiatives. Each person is expected to interact effectively with physicians, patients, visitors, and staff as well as demonstrate a commitment to service, hospital values, and professionalism though appropriate conduct and demeanor at all times. REVERENCE: Pass a Smile! (First Impressions) § Introduce yourself § Initiate greetings with a smile, eye contact, open body language, and a handshake or touch. § Use patient or co-worker’s name in conversation. Be genuine. § Listen attentively and confirm back to customer what you have heard. § Always say “hello” with a smile to patients, visitors, and co-workers in hallways and elevators. Celebrate Differences! (Diversity) § Treat all Patients, visitors, and co-workers with respect as unique, valued. § Provide the highest level of service to everyone, regardless of who they are. § Create a supportive environment and encourage people to freely express themselves. § Behave in a professional, collaborative, supportive manner, regardless of personal feelings. Look The Part! (Professional Image) § Make sure employee badge in visible and appropriately placed. § Stay well groomed § Keep clothing neat, clean, and in accordance with the department and hospital policy. § Ensure that personal conversation, demeanor, and all behaviors present and “on-stage” appearance. § Maintain an attitude of confidence and proficiency. INTEGRITY: Make it Right (Service Recovery) § Anticipate and correct problems before they become complaints. § Acknowledge mistake when they occur, without placing blame. § Apologize for the mistake, even if you are not at fault. § Make amends for mistakes by taking corrective action as a tangible indication of our sincere regret. Let’s Talk (Communication) § Follow through on all requests and promises in a timely manner. § Whenever you see a person who needs help, ask then “What can I do for you?” § Respond in a timely manner to all requests – conveying clear, concise, and accurate information. § Answer all phones and call lights promptly. State name, department, and give an appropriate greeting. § Always use a friendly voice. Lean on Me! (Teamwork) § Balance personal agenda with team and organizational goals. § Value all team members and their options by teaching everyone equally and with respect. § Seek to resolve conflicts in a respectful way. Do so directly with the individual(s) involved and promptly. § Arrive in time to report and listen quietly. § Fully share information that people need to do their job. + Express ideas, opinions and reactions constructively. COMPASSION: Welcome to our Home! (Safe/Healing/Calm Environment) § Maintain a safe, neat, clutter-free work environment. § Pick up linen and put away. § Keep voice down on and around “On-stage” areas. § Recommend changes to policies, procedures, and environment to enhance everyone’s ability to provide optimum service to all patients, visitors, and employees. Keep in Touch! (Provide information and explanations) § Apologize for delays and inconveniences. § Communicate anticipated timeless for procedures and keep family updated. § Use easily understood and appropriate language when giving information to patients, visitors, and co- workers. § Avoid technical and professional jargon and acronyms. Privacy Matters! (Privacy/Confidentiality) § Always knock before entering. § Be sensitive to individuals privacy needs. § Always speak kindly and positively about patients and co-workers. Show in all ways that patients is the first priority. § Maintain strict confidentially at all times with patients, visitors, co-workers, physician information, and with proprietary organizational information. EXCELLENCE: Thank somebody! (Recognition/Appreciation) § Find ways to specifically recognize and appreciate a co-worker. § Catch people doing something special and let then know you appreciate it. § Commend a team member when they demonstrate one or more of our customer service standards and behaviors. § Openly praise and acknowledge the good work of co-workers by announcing specific professional and personal accomplishments. Show the Way! (Give Directions) § Make it your job to know where services are at the facility. § If someone appears to need directions, offer to help. § Offer to escort patients and visitors to their destination. § If unable to personally escort, take him/her to someone who can, or show him/her the way with a facility map. § Do chart reviews, stocking department, etc. with free time. Keep Growing! (Technical Competency) § Maintain a high level of competence; continue to grow in skill and encourage others to do the same. § Consistently demonstrate excellent technical knowledge on the job. § Encourage and contribute innovative ideas and ways of doing things that increase effectiveness. 2. Performance Improvement: Understands and actively supports the organizational and departmental Performance Improvement Plans. a. Can verbalize employee’s overall responsibility and role in St. Anthony’s Performance Improvement Plan. b. Can identify plan, do, check, and Act as St. Anthony hospital’s method for performance Improvement. Knowledge, Abilities, and Skills: 1. Provide patient care in the home setting including but not limited to; hygiene, nutrition, safety, and observation, vital signs, range of motion and exercise plans, response to telephones, pagers, and verbal c c communication. 2. Report changes in patient’s conditions and other pertinent information to appropriate care manager. 3. Participate in team conference. 4. Participate effective time management skills to self-schedule and complete assigned care with in the department productivity standards. 5. Must be available for weekend and holidays work assignments. 6. Maintain a clean, safe, and secure environment of patients. 7. Attend meetings and in-services session as directed. 8. Other duties as assigned. Age Specific Population Served: ⃝ Neonatal (0-28 days) ⃝ Infant (28 days- 1yr.) ⓧ Pediatric (1-12 yrs.) ⓧ Adolescent (12-20 yrs.) ⓧ Adult (20-61 yrs.) ⓧ Geriatric (62yrs ) **Qualifications** **Certifications** Current registration by State of Oregon. Current CPR certification. Valid Oregon state driver’s license and auto liability insurance. **Education and Experience** High School graduate or equivalent. Must be at least 18 years of age. One year of experience in acute or long term care required. Ability to speak, read, and writes English effectively is essential. Ability to apply technical/professional knowledge as is appropriate. Must be able to function independently in the home setting. **Job** Clinical Support **Primary Location** OREGON-PENDLETON-ST ANTHONY HOSPITAL **Daily Schedule** S-S **Scheduled Hours per 2-week Pay Period** 60 **Weekends Required** Occasional **Req ID:** 2017-R0131285
Job Features:   

Catholic Health Initiatives (CHI) is a national nonprofit health system with headquarters in Englewood, Colorado. The faith-based system operates in 17 states and includes 78 hospitals; 40 long-term care, assisted- and residential-living facilities; two community health-services organizations; two accredited nursing colleges; and home health agencies.

With total annual revenues of more than $10.7 billion and approximately 83,000 employees, CHI ranks as the nation’s second-largest faith-based health system. In fiscal year 2012, CHI provided more than $715 million in charity care and community benefit, including services for the poor, free clinics, education and research.

Catholic Health Initiatives is committed to:
  • Creating new ministries that build healthy communities
  • Reaching new milestones in clinical quality and compassionate care
  • Implementing an agenda of social justice
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